Aspect Software
Aspect Software
  • Address:
    2325 East Camelback Road, Suite 700, Phoenix, Arizona, 85016
Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software platform. As the global leader in customer engagement solutions, our unified interaction management, workforce optimization and back-office solutions seamlessly orchestrate people, processes and touch points for today's top brands in aviation, financial services, healthcare, manufacturing, telecommunications and retail.

The Top 4 Reasons Why Proactive Customer Care = Customer Loyalty

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Too often contact centers are seen purely as cost centers. When companies bring down contact resolution time they push up agent productivity...

Forrester Consulting; The Next Generation Contact Center

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Today, the gap between a customer’s expectations and the service they receive is huge. Customers are increasingly knowledgeable about...

How to Keep Pace with Your Consumer's Demands

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Today’s socially networked consumer is demanding more from the companies they do business with. They are expecting higher levels of service...